Commonly Asked Questions

Below are a collection of commonly asked questions and answers. Should you have a question not covered below, please contact us. We will be glad to help you answer them.

Sexologists and sexology are currently NOT covered by Manitoba Health.

If you have third-party health insurance, please check whether your extended health includes services from a “Sexologist” or “Sexology”. Services may also be covered under psychological services. Please contact us for more information.

All clients receive a receipt for services for insurance or other purposes.

Contact us should you have any questions about insurance.

A reduced rate is offered at discretion of the clinician. Reduced rate services are available for a limited time bases and vary depending individual circumstances.

In order to avoid being charged for a missed appointment, 24-hours notice is required to cancel or reschedule. We understand that at times extenuating circumstances beyond a person’s control happen. Please contact your clinician as soon as possible if a change in your appointment time is needed.

A confidentiality agreement is signed before the start of the first session. Manitoba residents are protected under The Personal Health Information Act. Any disclosure of your identity will be with your verbal or written consent. In social situations, unless a pre-existing relationship exists, you will not be approached or acknowledged publicly.

To protect your privacy, unless a pre-existing relationship exists, you will not be approached or acknowledged in public. If your clinician is with another person, to protect their privacy, there will be no social introductions.

Dr. Reece Malone has professional Instagram account and Facebook page under “Dr. Reece Malone”. Friend requests from clients on personal pages will not be accepted.

In Manitoba, only doctors and nurse practitioners can prescribe medication. Please contact your doctor or nurse practitioner for questions regarding medication.